* fix(whatsapp): make every silent disposition observable, stop pure silence for linked senders (#1552) Silence was a legitimate outcome in seven places and none left a trace a support question could be answered from. Now: - Unknown-sender declines (over quota, quota RPC failure, greeting throttle) persist content-free trace rows: wamid, phone hash, type, disposition. No body, media, raw payload, or profile name; capped at 20 rows per hash and day; deleted by the existing 30-day retention. The wamid dedupe also stops redelivered bad-code/greeting messages from earning a second reply. - Linked-sender deliberate silences (muted, stale tap, ignorable type) record their reason on the skipped row. - Non-policy silences reply: a row missing its media reference sends M18 through the link's reply address, a link revoked between arrival and processing sends the M1 unlinked copy (greeting-throttled). - Outbound rows keep WHY a send failed (Graph error detail), and Meta 'failed' delivery statuses store their error code and title. - The WhatsApp settings panel shows the last inbound event (closed enum, server-derived) and warns when the latest reply never left. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> * test(whatsapp): include errorDetail in typed sendText mock results SendTextResult gained errorDetail; vi.mocked call sites must match the widened type or they raise fresh tsc errors over the repo baseline. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> * fix(whatsapp): review fixes: fail-closed greeting throttle, cap only declined traces From CodeRabbit's pass on #1563: - greetingThrottled fails closed when the throttle window cannot be read, matching the unknown-sender quota's stance. - The decline-trace day cap applies only to 'skipped' rows (the one unbounded path); 'done' traces always insert so the wamid dedupe keeps preventing duplicate M1/M2 replies even past the cap. Their volume is already bounded upstream by the greeting throttle and the pre-binding quota. - company-question test mocks match the widened SendTextResult. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> --------- Co-authored-by: Jakob Wennberg <311770904+jakobwennberg-oss@users.noreply.github.com> Co-authored-by: Claude Fable 5 <noreply@anthropic.com>
283 lines
9.2 KiB
TypeScript
283 lines
9.2 KiB
TypeScript
'use client'
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/**
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* Settings panel for the whatsapp-inbox extension (Inställningar -> WhatsApp).
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*
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* Unlinked: mint a one-time code (10 min TTL) + wa.me deep link; the user
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* sends the code from their phone and the webhook binds the number.
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* Linked: masked phone, default-company select (multi-company routing),
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* revoke. Muted (user sent *stopp* in chat) shows a hint: unmuting happens
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* in the chat with *start*, not here.
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*/
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import { useCallback, useEffect, useState } from 'react'
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import { useTranslations } from 'next-intl'
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import { Loader2, ExternalLink } from 'lucide-react'
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import { WhatsAppMark } from '@/components/extensions/general/WhatsAppMark'
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import { AttnLine } from '@/components/ui/attn-line'
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import { Button } from '@/components/ui/button'
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import { useToast } from '@/components/ui/use-toast'
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import { useCompany } from '@/contexts/CompanyContext'
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import { useFormat } from '@/lib/hooks/use-format'
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import {
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SettingsGroup,
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SettingsRow,
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SettingsRowNote,
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SettingsSelect,
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} from '@/components/settings/SettingsRows'
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const BASE = '/api/extensions/ext/whatsapp-inbox'
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/** Closed enum from the server (lib/last-event.ts); translated here. */
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const LAST_EVENT_KINDS = new Set([
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'filed',
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'handled',
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'processing',
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'awaiting_company',
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'duplicate',
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'rate_limited',
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'unsupported',
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'muted',
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'declined',
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'failed',
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])
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interface LinkStatus {
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linked: boolean
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phoneMasked?: string
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defaultCompanyId?: string | null
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muted?: boolean
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lastInboundAt?: string | null
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lastInboundEvent?: string | null
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lastReplyFailed?: boolean
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}
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interface MintedCode {
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code: string
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expiresAt: string
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waLink: string | null
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}
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export function WhatsAppLinkPanel() {
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const t = useTranslations('settings_whatsapp')
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const { toast } = useToast()
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const { companies } = useCompany()
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const { locale, formatDateLong } = useFormat()
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const [isLoading, setIsLoading] = useState(true)
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const [loadFailed, setLoadFailed] = useState(false)
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const [status, setStatus] = useState<LinkStatus | null>(null)
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const [minted, setMinted] = useState<MintedCode | null>(null)
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const [isMinting, setIsMinting] = useState(false)
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const [isSaving, setIsSaving] = useState(false)
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const [minutesLeft, setMinutesLeft] = useState<number | null>(null)
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const fetchStatus = useCallback(async () => {
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setIsLoading(true)
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setLoadFailed(false)
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try {
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const response = await fetch(`${BASE}/link`)
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if (!response.ok) throw new Error('load failed')
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const { data } = (await response.json()) as { data: LinkStatus }
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setStatus(data)
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} catch {
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setLoadFailed(true)
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} finally {
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setIsLoading(false)
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}
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}, [])
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useEffect(() => {
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void fetchStatus()
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}, [fetchStatus])
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// Countdown hint for the minted code (10 min TTL server-side).
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useEffect(() => {
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if (!minted) {
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setMinutesLeft(null)
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return
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}
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const tick = () => {
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const msLeft = new Date(minted.expiresAt).getTime() - Date.now()
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setMinutesLeft(msLeft > 0 ? Math.ceil(msLeft / 60_000) : 0)
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}
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tick()
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const interval = setInterval(tick, 15_000)
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return () => clearInterval(interval)
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}, [minted])
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const startLinking = async () => {
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setIsMinting(true)
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try {
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const response = await fetch(`${BASE}/link/start`, { method: 'POST' })
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if (!response.ok) throw new Error('mint failed')
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const { data } = (await response.json()) as { data: MintedCode }
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setMinted(data)
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} catch {
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toast({ title: t('mint_failed'), variant: 'destructive' })
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} finally {
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setIsMinting(false)
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}
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}
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const saveDefaultCompany = async (companyId: string) => {
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setIsSaving(true)
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try {
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const response = await fetch(`${BASE}/link/default-company`, {
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method: 'POST',
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headers: { 'Content-Type': 'application/json' },
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body: JSON.stringify({ companyId: companyId || null }),
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})
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if (!response.ok) throw new Error('save failed')
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setStatus((prev) => (prev ? { ...prev, defaultCompanyId: companyId || null } : prev))
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toast({ title: t('default_company_saved') })
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} catch {
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toast({ title: t('default_company_save_failed'), variant: 'destructive' })
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} finally {
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setIsSaving(false)
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}
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}
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const revoke = async () => {
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if (!window.confirm(t('revoke_confirm'))) return
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setIsSaving(true)
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try {
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const response = await fetch(`${BASE}/link/revoke`, { method: 'POST' })
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if (!response.ok) throw new Error('revoke failed')
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setStatus({ linked: false })
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setMinted(null)
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toast({ title: t('revoked_toast') })
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} catch {
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toast({ title: t('revoke_failed'), variant: 'destructive' })
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} finally {
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setIsSaving(false)
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}
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}
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if (isLoading) {
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return (
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<div className="flex items-center gap-2 px-1 py-6 text-sm text-muted-foreground">
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<Loader2 className="h-4 w-4 animate-spin" aria-hidden="true" />
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{t('loading')}
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</div>
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)
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}
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if (loadFailed) {
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return (
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<div className="px-1 py-6 text-sm text-muted-foreground">
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{t('load_failed')}{' '}
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<button type="button" className="underline" onClick={() => void fetchStatus()}>
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{t('retry')}
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</button>
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</div>
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)
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}
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if (status?.linked) {
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return (
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<SettingsGroup label={t('group_label')}>
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<SettingsRow label={t('linked_number_label')}>
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<span className="font-mono text-sm">{status.phoneMasked}</span>
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</SettingsRow>
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{status.muted ? (
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<SettingsRow label={t('muted_label')}>
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<SettingsRowNote>{t('muted_hint')}</SettingsRowNote>
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</SettingsRow>
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) : null}
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{status.lastInboundAt ? (
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<SettingsRow label={t('last_event_label')}>
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<div className="space-y-1">
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<span className="text-sm">
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{formatDateLong(status.lastInboundAt)}{' '}
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{new Date(status.lastInboundAt).toLocaleTimeString(
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locale === 'en' ? 'en-GB' : 'sv-SE',
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{ hour: '2-digit', minute: '2-digit' },
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)}
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{' · '}
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{t(
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status.lastInboundEvent && LAST_EVENT_KINDS.has(status.lastInboundEvent)
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? `last_event_${status.lastInboundEvent}`
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: 'last_event_handled',
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)}
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</span>
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{status.lastReplyFailed ? <AttnLine>{t('last_reply_failed')}</AttnLine> : null}
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</div>
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</SettingsRow>
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) : null}
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<SettingsRow label={t('default_company_label')} help={t('default_company_help')}>
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<SettingsSelect
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aria-label={t('default_company_label')}
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value={status.defaultCompanyId ?? ''}
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disabled={isSaving}
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onChange={(event) => void saveDefaultCompany(event.target.value)}
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>
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<option value="">{t('default_company_none')}</option>
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{companies.map(({ company }) => (
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<option key={company.id} value={company.id}>
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{company.name}
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</option>
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))}
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</SettingsSelect>
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</SettingsRow>
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<SettingsRow label={t('disconnect_label')} borderless>
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<Button type="button" variant="outline" size="sm" disabled={isSaving} onClick={() => void revoke()}>
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{t('revoke_button')}
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</Button>
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<SettingsRowNote>{t('revoke_note')}</SettingsRowNote>
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</SettingsRow>
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</SettingsGroup>
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)
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}
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return (
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<SettingsGroup label={t('group_label')}>
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<div className="space-y-4 px-1 py-4">
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<p className="max-w-prose text-sm text-muted-foreground">{t('unlinked_intro')}</p>
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{minted ? (
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<div className="space-y-3">
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<div className="flex items-center gap-3">
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<span className="rounded-md border border-border bg-muted/50 px-3 py-1.5 font-mono text-base tracking-wider">
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{minted.code}
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</span>
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{minted.waLink ? (
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<Button asChild type="button" size="sm">
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<a href={minted.waLink} target="_blank" rel="noreferrer">
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<WhatsAppMark size={16} className="mr-1.5" />
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{t('open_whatsapp')}
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<ExternalLink className="ml-1.5 h-3.5 w-3.5" aria-hidden="true" />
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</a>
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</Button>
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) : null}
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</div>
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<ol className="ml-4 list-decimal space-y-1 text-sm text-muted-foreground">
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<li>{t('step_open')}</li>
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<li>{t('step_send_code')}</li>
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<li>{t('step_confirm')}</li>
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</ol>
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<p className="text-xs text-muted-foreground">
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{minutesLeft != null && minutesLeft > 0
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? t('expires_in', { minutes: minutesLeft })
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: minutesLeft === 0
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? t('code_expired')
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: t('expires_hint')}
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</p>
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</div>
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) : (
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<Button type="button" disabled={isMinting} onClick={() => void startLinking()}>
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{isMinting ? <Loader2 className="mr-1.5 h-4 w-4 animate-spin" aria-hidden="true" /> : null}
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{t('connect_button')}
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</Button>
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)}
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</div>
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</SettingsGroup>
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)
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}
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export default WhatsAppLinkPanel
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