* fix(whatsapp): make every silent disposition observable, stop pure silence for linked senders (#1552) Silence was a legitimate outcome in seven places and none left a trace a support question could be answered from. Now: - Unknown-sender declines (over quota, quota RPC failure, greeting throttle) persist content-free trace rows: wamid, phone hash, type, disposition. No body, media, raw payload, or profile name; capped at 20 rows per hash and day; deleted by the existing 30-day retention. The wamid dedupe also stops redelivered bad-code/greeting messages from earning a second reply. - Linked-sender deliberate silences (muted, stale tap, ignorable type) record their reason on the skipped row. - Non-policy silences reply: a row missing its media reference sends M18 through the link's reply address, a link revoked between arrival and processing sends the M1 unlinked copy (greeting-throttled). - Outbound rows keep WHY a send failed (Graph error detail), and Meta 'failed' delivery statuses store their error code and title. - The WhatsApp settings panel shows the last inbound event (closed enum, server-derived) and warns when the latest reply never left. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> * test(whatsapp): include errorDetail in typed sendText mock results SendTextResult gained errorDetail; vi.mocked call sites must match the widened type or they raise fresh tsc errors over the repo baseline. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> * fix(whatsapp): review fixes: fail-closed greeting throttle, cap only declined traces From CodeRabbit's pass on #1563: - greetingThrottled fails closed when the throttle window cannot be read, matching the unknown-sender quota's stance. - The decline-trace day cap applies only to 'skipped' rows (the one unbounded path); 'done' traces always insert so the wamid dedupe keeps preventing duplicate M1/M2 replies even past the cap. Their volume is already bounded upstream by the greeting throttle and the pre-binding quota. - company-question test mocks match the widened SendTextResult. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> --------- Co-authored-by: Jakob Wennberg <311770904+jakobwennberg-oss@users.noreply.github.com> Co-authored-by: Claude Fable 5 <noreply@anthropic.com>
52 lines
2.1 KiB
TypeScript
52 lines
2.1 KiB
TypeScript
/**
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* Compact, content-free summary of the most recent inbound message on a
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* phone link, for the settings panel (issue #1552): when we last heard from
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* this number and what happened to that message. Derives a closed enum from
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* processing_status + error_message so no internal error text reaches the
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* client; the panel translates the enum through i18n.
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*/
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export type LastInboundEventKind =
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| 'filed' // done with an inbox item: the receipt landed in Underlag
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| 'handled' // done without an item: command/answer/link code handled
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| 'processing' // received or claimed, still in flight
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| 'awaiting_company' // parked behind the open company question
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| 'duplicate' // same file already exists in the company's Underlag
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| 'rate_limited' // company intake quota declined the file
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| 'unsupported' // media type outside the chat allowlist
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| 'muted' // dropped because the sender paused the channel (stopp)
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| 'declined' // other deliberate silence (stale tap, ignorable type)
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| 'failed' // processing error (the M18 path)
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export interface LastInboundEventRow {
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processing_status: string
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error_message: string | null
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inbox_item_id: string | null
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}
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// error_message markers written by index.ts / process-inbound.ts /
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// conversation.ts. Matched by prefix where the writer appends detail.
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import { COMPANY_CHOICE_EXPIRED, STAGED_AWAITING_COMPANY } from './conversation'
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export function summarizeInboundEvent(row: LastInboundEventRow): LastInboundEventKind {
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switch (row.processing_status) {
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case 'done':
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return row.inbox_item_id ? 'filed' : 'handled'
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case 'received':
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case 'processing':
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return 'processing'
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case 'skipped': {
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const reason = row.error_message ?? ''
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if (reason === STAGED_AWAITING_COMPANY) return 'awaiting_company'
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if (reason === COMPANY_CHOICE_EXPIRED) return 'failed'
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if (reason.startsWith('Duplicate document')) return 'duplicate'
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if (reason === 'Rate limited') return 'rate_limited'
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if (reason.startsWith('Unsupported media type')) return 'unsupported'
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if (reason.startsWith('Muted')) return 'muted'
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return 'declined'
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}
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default:
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return 'failed'
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}
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}
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